Privacy Policy

Last Updated: May 15, 2025

1. Introduction

ComakingZX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the website includes:

2.1 Personal Data

Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you choose to participate in various activities related to the website, such as online chat, contact forms, and newsletter sign-ups. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the website.

2.2 Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.4 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the website from a mobile device.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Create and manage your account.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the website.
  • Generate a personal profile about you to make future visits to the website more personalized.
  • Increase the efficiency and operation of the website.
  • Monitor and analyze usage and trends to improve your experience with the website.
  • Notify you of updates to the website.
  • Offer new products, services, and/or recommendations to you.
  • Perform other business activities as needed.
  • Process payments and refunds.
  • Request feedback and contact you about your use of the website.
  • Resolve disputes and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.4 Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

5. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

We may use cookies to:

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access - You have the right to request copies of your personal information.
  • Right to Rectification - You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure - You have the right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing - You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Object to Processing - You have the right to object to our processing of your personal information, under certain conditions.
  • Right to Data Portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ComakingZX
1 Main St E
Hamilton, ON L8N 1E7
Canada
Phone: +1 905-555-0034
Email: [email protected]